Privacy Policy

1. Overview

This policy explains what information Mobility Auto Transport collects when you visit our website, request a quote, book a shipment, or contact us, and what we do with it. We keep this as simple as we can, and we don't sell your information to anyone.

2. Information We Collect

Depending on how you use our site, we may collect:

• Contact details you give us, such as your name, email, phone number, and shipping or billing address.
• Shipment details, including pickup and delivery locations, item descriptions, and special instructions.
• Payment information, processed through our payment provider. We don't store full card numbers on our own servers.
• Communications you send us, such as emails, form submissions, or support calls.
• Website usage data, such as pages visited and general location, collected automatically through cookies and similar tools.

3. How We Use It

We use the information above to:

• Create and manage your shipping orders and quotes
• Provide tracking updates and respond to support requests
• Process payments and refunds
• Meet customs, tax, and other legal requirements for your shipment
• Improve our website and services
• Send you service-related updates, and marketing messages only if you've opted in

4. How We Share It

We share information only where it's needed to complete your shipment or run our business, including with:

• Carriers, drivers, and logistics partners involved in moving your shipment
• Customs authorities and border agencies, where required for international shipments
• Payment processors, to complete transactions securely
• Service providers who help us operate our website, such as hosting and email tools
• Law enforcement or regulators, only when required by law

5. Cookies & Tracking

Our website uses cookies and similar technologies to remember your preferences, understand how visitors use the site, and improve performance. You can control or disable cookies through your browser settings, though some site features may not work as well without them.

6. Data Security

We use reasonable technical and organizational measures to protect your information. No method of storing or transmitting data online is completely secure, so we can't guarantee absolute security, but we work to keep your information protected.

7. Your Rights & Choices

Depending on where you live, you may have rights to access, correct, or delete the personal information we hold about you, or to opt out of marketing communications. To make a request, contact us using the details in Section 12, and we'll respond within a reasonable timeframe.

8. Data Retention

We keep your information for as long as needed to complete your shipment, meet legal and tax record-keeping requirements, and resolve any disputes. After that, we take reasonable steps to delete or anonymize it.

9. International Transfers

Because we ship to more than 180 countries, your information may be processed or stored in countries other than your own, including the United States. Where required, we take steps to protect your information consistent with applicable law.

10. Children's Privacy

Our services are intended for adults. We don't knowingly collect personal information from children, and if we learn that we have, we'll take steps to delete it.

11. Changes To This Policy

We may update this policy from time to time. Changes take effect once posted on this page, and the "last updated" date at the top will reflect the most recent revision.

12. Contact Us

Questions about this policy or your information can go to either address below.